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How it works

Text. Ring. Press 1. That’s the whole product.

The 10-Second Standard: the moment a lead reaches Lead Dominator, the customer gets a personal text and your phone rings — built to happen in under 10 seconds.

Simulation running0.0s
SM
Sarah M.Google Local Services Ads · Chandler
New lead

RequestMove-out cleaning · 3 bed, 2 bath · needs it Thursday

Hi Sarah, this is Desert Peak Cleaning. Got your request for a move-out clean Thursday — 3 bed, 2 bath. Is the home empty by then, and what time works for a quick call?

Yes, empty by Wednesday night. Can you call me now?

Waiting for lead…

Your phone rings next.

  1. 0.0sLead arrives
  2. 1.1sCustomer texted
  3. 2.4sYour phone rings
  4. —You press 1
  5. —Connected
Fictional Simulation · Nothing Is Sent

Times are measured from the moment the lead reaches Lead Dominator and show the product target—not results from your business. A live connection requires you to answer and press 1.

1

The lead reaches Lead Dominator

Your lead source — Google Local Services Ads first — delivers the request to your workspace. The clock starts here. We’re honest about that: time inside the source before it reaches us isn’t something any software can control, so we don’t count it and we don’t hide it.

Connections screen showing each lead source with a plain-language status and one next action
Connections, with sample data. Each source shows a plain-language status and one next action — never a fake “connected.”
2

The customer gets a personal text in seconds

Short, specific, and about their request: the service, the detail they mentioned, one useful question. It reads like a great office manager, because it’s built from the facts you approved — your services, your area, your hours, your rules.

  • The AI is constrained to approved business facts and hands uncertain questions back to the business owner.
  • Sends only what you approved. Unsure questions go to you, not to the customer.
  • The live system is designed to honor STOP and HELP, respect quiet hours, and keep Do Not Contact locked until verified consent is recorded.
Lead detail on a phone: the customer's name, request, source, a Call button, and the first-response time
The lead, on your phone. Who, what, where, when — and one button.
3

Your phone rings with the details

Before you say a word you hear: the source, the name, the town, the job. “New Google lead. Sarah in Scottsdale. Move-out cleaning, Thursday. Press 1 to connect.” Press 1 and the customer’s phone rings from your business number. Press 2 and the lead goes to follow-up without a missed-call mark against you.

  • You choose the number customers see. Most owners use their main line.
  • Nobody gets called unless you press 1. If you don’t, the customer already has your text.
  • Every attempt is recorded so you always know what happened, and when.
Setup step for the main business line, showing the customer-facing number and the line Lead Dominator rings for the live handoff
Setup, step 5 of 9: the number customers see and the line we ring. Plain words, one screen.
4

You close. The system steps back.

The moment you’re talking, automatic follow-up stops. If the customer replies, if a human on your team reaches out, if you mark the job booked — Lead Dominator gets out of the way. It exists to create the first conversation, not to have a long one.

  • The app includes per-lead pause, resume, booked, not interested, follow-up, and Do Not Contact controls for live activation.
  • Follow-up runs on your schedule and stops on the customer’s word.
  • Every lead shows where it came from, how fast you responded, and whether it reached you.
Leads list showing each lead's source, status, and response time
Leads. Source, status, response time, outcome. Sample data shown.

Why seconds, not minutes

The research is the reason the standard is 10 seconds and not 10 minutes.

7×

more likely to qualify a lead when you respond within an hour

Firms that tried to contact potential customers within an hour of receiving a query were nearly seven times as likely to qualify the lead as those that tried even an hour later — and more than 60 times as likely as companies that waited 24 hours or longer.

Oldroyd, McElheran & Elkington, Harvard Business Review, March 2011
391%

improvement in conversion rate when the first call happens within one minute

Analysis of roughly 3.5 million leads. Calling within one minute showed a 391% improvement in conversion rate; within 30 minutes, 62%; after 24 hours, 17%.

Velocify, “The Ultimate Contact Strategy,” 2012
24%

call booking rate for shops with fewer than five technicians

Across more than 3,000 trade businesses, a typical shop booked 42% of calls. Shops with fewer than five techs booked 24%; shops with 25 or more booked 59%.

ServiceTitan call booking data, 2022

Every number we cite, with its source →

See it for your trade, then for your business.

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